Learn how to set up your product, connect components and enjoy the benefits of all its features.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
You can give your Bose product a different name. This can be helpful, for example, to identify your product when multiple Bluetooth® products are listed in an app or device menu.
Proper fit is important for product comfort and performance. Get tips on how to properly fit and adjust your earbuds.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
These instructions are for Samsung devices only.
In-ear detection uses sensors to identify when you’re wearing the earbuds. You can automatically play/pause audio, answer phone calls, and adjust noise cancellation by inserting or removing an earbud.
A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.
Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.
The ear tips on your product are replaceable. This lets you to replace worn tips or to attach a different size tip for a better fit.
A computer remembers Bluetooth devices that were previously connected so it can quickly and easily reconnect to them. Removing this device memory forgets all currently stored devices and allows you to start a new list by connecting only the devices you want remembered.
Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.
Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Computers let you select where you want sound play from, like a Bluetooth® speaker, headphones, internal computer speakers, or another connected audio device. Find out how to select the audio output device you want to hear.
A computer can show a list of Bluetooth devices that were previously paired and stored to memory. This memory helps the computer quickly reconnect to remembered devices.
Use touch control by tapping or swiping the touch surface of either earbud. With touch control, you can play/pause audio, change the volume, perform basic call functions, adjust noise cancellation (noise cancelling earbuds only), and use a Shortcut.
Your product offers multiple different voice prompt language selections so you can hear audible messages from your product in your preferred language.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
The audible voice prompts that your system announce (e.g. battery status and connection prompts) can be turned on or off, depending on your preference.
With Voice Control, you can play/pause audio, change the volume, perform basic call functions, adjust noise cancellation, and even take photos.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you.
Fine tune your sound with the equalizer settings in the Bose app.
You can enable low latency Bluetooth audio between your earbuds and your device to enjoy games and movies with perfectly synchronized audio. It can be enabled for each time the earbuds and your device are connected or for only a single session.
Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.
Find out how to charge the battery in your headphones so you can use them on the go.
Find out what the LED indicator light on your product tells you about the status of your product.
This article outlines software and firmware release dates. It includes release features and bug fixes.
Some Bose products carry a certified “Ingress Protection” rating which indicates the product will prevent certain levels of liquid from entering the housing if exposed. The following is a guideline on what these ratings mean and how you should use the product when it comes to liquids and dust.
