Stores

Bose Frames Rondo

Sold from 2018 – 2024

SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).
Sound
Battery
Bluetooth®
Power
App
Controls
Setup

If you experience distortion, crackling, static, noise or unexpected poor sound quality from your product:

When connected to a computer running the Mac OS X operating system, computer system alert and alarm sounds will play through the connected Bose speakers. If these system sounds are too loud or too quiet compared to other media you are listening to from the computer, try the following:

If you lose audio from your Bose product while using it to make calls with a online virtual meetings app (e.g. Skype, Teams, Zoom, etc.), try the following:

If you hear excessive low frequencies from your product, the sound quality might be boomy, muffled or difficult to hear. To reduce the bass response and/or increase the treble response, try the following:

If you don't hear enough low frequency audio from your product, the sound quality might be tinny, shrill or lacking fullness. To increase the bass response or reduce the treble response, try the following:

If your product seems to be set up properly but does not produce sound, try the following:

If the sound played from your product cuts in and out, plays inconsistently or is choppy-sounding, try the following:

If you are listening to music on your mobile device and the music is unexpectedly taken over by an incoming call alert, learn how to disable the call alerts.

Gapless playback is intended to provide a seamless listening experience when there is transition between songs. In certain situations, a gap or brief moment of no audio may occur between tracks. Review the information below to determine whether gapless playback is supported for your listening experience.

If the volume level heard from your product is faint or quieter than normal, try the following: