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Certain Settings or System menu options unavailable
Depending on the source you've selected, some settings and/or functions may be unavailable. To get a better understanding, see these steps:
Check to see if the System menu can be displayed.
If the System menu cannot be displayed, see System menu does not appear on TV screen
Determine what source is selected.
The menu options displayed are relative to the source that is selected
Reset your media center.
A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more information, see Resetting your product.
Your media center may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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