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Bose QuietComfort® Earbuds II

Sold from 2022 – present

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Setting the adjustable Active Noise Cancellation mode

The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you.

Using Active Noise Reduction Modes

Modes

From the home screen, tap "Modes"

Image may be different than actual product. Functionality is the same

To remember your last used mode, tap the "Remember My Modes" button to enable this feature.


You can have up to 4 modes:
  • Full noise cancelling "Quiet mode"
  • Fully "Aware mode"
  • 2 Custom modes

Tap "Create Mode" to name your modes.



In Aware mode, the ActiveSense feature automatically adjusts the noise cancellation depending on your surroundings.
  • You must enable In-Ear Detection for this feature to work. You can do so in settings:
  • ActiveSense does not work while on a call
  • ActiveSense is only available in aware mode, not in custom modes created
  • This feature is enabled as a default. Tap the ActiveSense button to disable

To enable or disable ActiveSense:

  1. On the Modes screen, tap the Aware Settings icon.

     
  2. Tap the ActiveSense button to disable or enable.

Using the Modes

  • QC Earbuds - Double-tap the left earbud to cycle through the modes
  • QC Ultra Earbuds and QC Earbuds II - Touch and hold an earbud to cycle through the modes

Controlling the noise cancellation

Noise cancelling reduces unwanted noise, providing a clearer and more lifelike audio performance. You can choose between two preconfigured noise cancelling modes, Quiet and Aware, or create up to two of your own custom modes.

Noise Cancelling Modes
  • Quiet - World-class noise cancellation with Bose-optimized audio. Allows you to block out distractions using the highest level of noise cancellation
  • Aware - Provides full transparency and allows you to hear your surroundings while enjoying your audio. Aware Mode also includes ActiveSense™ technology to reduce sudden or loud noises. Choose your noise cancelling mode based on your listening preferences and environment
  • Custom - Custom noise cancellation (between full noise cancellation and full transparency) based on your listening preferences and environment.
    You can create up to two custom modes. To create and manage custom mode(s), use the Bose Music app. You can access this option from the Settings menu.
Note: When powered on, the earbuds default to Quiet Mode. To change the default mode, use the Bose Music app. You can access this option from the Settings menu.
 

Aware Mode with ActiveSense™

The dynamic noise cancellation of Aware Mode with ActiveSense™ technology allows you to hear your surroundings while reducing unwanted noise. Aware Mode with ActiveSense™ allows the earbuds to automatically turn on noise cancellation when sudden or loud noises occur near you, so you can maintain awareness without intermittent noise interrupting your audio. Once the noise stops, noise cancellation automatically turns off again.
Note: To disable ActiveSense™, use the Bose Music app. You can access this option from the main screen.
 

Changing Noise Cancellation Modes

To cycle through the noise cancelling modes, touch and hold an earbud. A voice prompt announces the selected noise cancelling mode.


Note: To change the noise cancelling mode using the earbuds, it must be set as a Shortcut.
Tip: You can also change the noise cancelling mode using the Bose Music app. You can access this option from the Settings menu.


Using Noise Cancellation while on a Call

When you receive a call, the earbuds remain in the current noise cancelling mode and Self Voice is activated. Self Voice helps you hear yourself speak more naturally.
To adjust the noise cancelling mode while on a call, touch and hold an earbud.
Notes:
  • Auto Transparency is disabled while on a call
  • To adjust Self Voice, use the Bose Music app. You can access this option from the Settings menu


Using Noise Cancelling Only

You can use noise cancellation only, without audio or interruptions from phone calls.
  1. Do one of the following:
    • If you’re wearing the earbuds, disconnect your mobile device
    • If the earbuds are in the charging case, turn the Bluetooth feature off on your mobile device and then remove the earbuds from the case
  2. Touch and hold an earbud to change the noise cancelling mode.
    Note: To reconnect your mobile device, select the earbuds from the Bluetooth list on your device.
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