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Bose Ultra Open Earbuds

Sold from 2024 – present

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Understanding LED indicator status lights and information

Find out what the LED indicator light on your product tells you about the status of your product.

Earbuds and charging case status lights

Earbuds Status Lights

The earbuds status light is located on the inside surface of the charging case.
Note: Upon opening the case or placing the earbuds in the case, the status light will blink white for approximately five seconds until the battery status is displayed.

light inside the case
 
Bluetooth status - Shows the Bluetooth connection status to mobile devices
  • Slowly blinks blue - Ready to connect
  • Quickly blinks blue - Connecting
  • Solid blue (5 seconds) - Connected
  • Blinks white twice - Device list cleared

Battery status - Shows the earbud battery charge level, update, and error status
  • Solid white (10 minutes) - Fully charged
  • Solid amber (10 minutes) - Charging
  • Blinks white - Determining battery status
  • Blinks white twice, slowly blinks blue, and turns off - Reboot complete
  • Blinks white 3 times (repeated) - Updating firmware
  • Blinks amber - Earbud not contacting all three charging pins
  • Blinks amber and white - Error, contact Bose customer service

Charging Case Status Light

The charging case status light is located on the front of the charging case.

light on the front of the case
 
Battery status - Shows the charging case battery charge level, update, and error status
  • Solid white - Fully charged (100% and plugged in)
  • Solid white (5 seconds) - Charged (34% – 99%)
  • Solid amber (5 seconds) - Low charge (10% – 33%)
  • Blinks amber twice - Need to charge (less than 10%)
  • Slowly blinks amber - Charging and plugged in
  • Blinks white 3 times (repeated) - Updating firmware
  • Blinks amber and white - Error, contact Bose customer service
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