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Bose QuietComfort® Earbuds

Sold from 2020 – 2023

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Resetting your product

A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.

Reset your earbuds.

This reset will clear the earbuds memory of previously-connected Bluetooth devices. It does not restore the factory settings of your earbuds.
  1. Connect the charging case to power.
  2. Place the earbuds in the charging case.
  3. Close the charging case lid for 5 seconds, then open the lid.
  4. In the charging case, press and hold the Bluetooth button for 30 seconds, then release it: The earbud LEDs blink, glow solid white, and then blink blue.
  5. On the device that was previously connected to your earbuds, go to the Bluetooth menu and, in the list of remembered connections, remove your earbuds.
  6. Reconnect your earbuds to the device. For more information, see Connecting a Bluetooth device.
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