"Product Activation Failed" appears in Music app during setup
This message appears if your product is unable to connect to the Internet or to your Bose Music account. Try these suggestions to resolve the issue.
Force close and restart the app to try activating again
In the Bose music app settings, go to technical info. If you see this message, you should close the app and restart it to try activating again.
Your product may need service.
Click here to start service