Bose Smart Speaker 500

Sold from 2018 – present

Help us provide the best support by confirming your product below
Select your product
Product image
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Connecting a Bluetooth® device using the Bose app

Find out how to use the Bose app to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.

You can connect a Bluetooth® device using the Bose app or the buttons on your product.

Below, we'll show you how to connect using the Bose app. For help connecting without the app, see Connecting a Bluetooth device.

Use the app to put your product in pairing mode.

To connect a device using the Bose Music app, you first need to add your Bose smart speaker to your Bose Music account. If you haven't yet, see Setting up your product.

To enter pairing mode:

  1. In the Bose Music app, tap the Source button
    Tip: If a different product is shown, tap the My Bose icon icon in upper-left, select the desired product, then tap the Source button
  2. Select Bluetooth
  3. Tap Add New to make your speaker available to connect to a Bluetooth device.

Select your product in the Bluetooth® menu of the device.

Select the device you are trying to connect.

Windows computer

macOS computer


Smartphone, tablet, or other device

If you are unable to connect a Bluetooth device, try our troubleshooting suggestions.

Was this article helpful?
Thank you for your feedback!