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Bose QuietComfort® Earbuds II

Sold from 2022 – present

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Cannot connect with Bluetooth using the Bose Music App

If you are unable to make a Bluetooth connection using the Bose Music App, please try the following:

Be sure you are using the Bose Music app.

There are several Bose apps designed for different products. Your product works with the Bose Music app icon. For more info, see Downloading the Bose Music app.

Select the type of device you are trying to connect:

Smartphone or tablet

Computer

TV

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