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Bose QuietComfort® Earbuds II

Sold from 2022 – present

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Clearing the product memory of paired Bluetooth devices

Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.

Clearing the Earbuds Device List

  1. With the earbuds in the charging case and the case open, press and hold the button on the back of the case for 15 seconds. Wait until the earbuds status light blinks white twice and then slowly blinks blue.
    NOTE: Make sure both earbuds are in the case and the case is open.

  2. Delete the earbuds from the Bluetooth list on your device. All devices are cleared, and the earbuds are ready to connect. See Connecting a Bluetooth device.
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