Stores

SoundTouch 30 wireless speaker

Sold from 2014 – 2022

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Clearing the product memory of paired Bluetooth devices

Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.

Clear the speaker memory of previously-connected Bluetooth® devices.

On the button pad or the remote control, press and hold the Bluetooth|AUX button for 10 seconds until a pairing list cleared message appears on the speaker display.

To clear the product memory of connected Bluetooth® devices using the SoundTouch app:

  1. In the SoundTouch app menu, tap Settings
    Tip: To open the app menu, tap the menu icon in the upper-left corner
    SoundTouch app screen showing slide out menu

  2. Select Speaker Settings, then select the desired system
    SoundTouch app screen showing settings     SoundTouch app screen showing speakers screen

  3. On the Speaker Details screen, select Bluetooth
    SoundTouch app screen showing speaker details screen

  4. Select Clear Bluetooth Device List: A confirmation message appears briefly and the system emits a tone
    SoundTouch app screen showing bluetooth screen
Was this article helpful?
Submit
Thank you for your feedback!