SoundSport® wireless headphones

Yes. SoundSport wireless headphones have an inline microphone for taking calls from your smartphone. In addition to traditional calls, the headphones will work with many apps that use Voice over Internet Protocol (VoIP), such as Skype or FaceTime.  

No, SoundSport wireless headphones do not have noise cancelling technology. If you’re looking for earphones with noise cancelling technology, see our QC30 wireless headphones.  

Near Field Communication (NFC) is a short-range wireless technology that enables two NFC-enabled devices to communicate when they are placed in close proximity with one another, typically less than 10 cm (4"). For SoundSport headphones, NFC is used to facilitate Bluetooth pairing. When an NFC-enabled device, such as a smartphone, is placed near the inline remote, it pairs them to the device via Bluetooth, which allows you to quickly enjoy your music. Placing the device near the inline remote a second time will disconnect the headphones.

If you have an NFC-enabled phone, ensure NFC is turned on, then simply turn on the headphones by pressing the Power/Bluetooth button for 1 second. Then tap the back side of your phone on the inline remote and follow the phone prompt to accept a connection.

If you don’t have an NFC-enabled phone, press and hold the Power/Bluetooth button until you hear the “ready to pair” voice prompt or until the Bluetooth LED flashes blue. Now, follow the directions within the smartphone’s Bluetooth menu to connect the headphones.

Additional note: The NFC function on iPhone 6/6 Plus or 7/7 Plus only enables Apple Pay functionality. It doesn’t facilitate pairing. Please use pairing instructions for phones that are not NFC enabled.

By utilising a software download through the Bose Connect app, the Tile app helps to find misplaced SoundSport wireless headphones. If the headphones are within the 9-metre Bluetooth range, they will play a loud chime. Keep the Tile app running in the background of your phone and it will remember the last place and time you had your headphones. A “Tile” does not need to be purchased. The Tile software is available through the Bose Connect app.

Yes. Multi-point technology allows SoundSport wireless headphones to maintain a connection to two devices at the same time—for example, an iPad and a smartphone. So while you’re watching a video on the connected iPad, the headphones will automatically pause the video to answer a call from the connected smartphone. When the call is finished, the headphones will switch back to the video on the iPad. Please note that audio can be streamed from only one device at a time.

SoundSport wireless headphones have a range of 9 metres (30 feet) from the source device. This range may be reduced by physical obstructions, such as walls and doors, or by interference from other electronic devices. If that happens, bring your headphones closer to the Bluetooth device.  

SoundSport wireless headphones can be charged by plugging the USB cable supplied in the box into a USB port on a computer or a wall charger (sold separately). Allow up to 2 hours for the headphones to fully charge. Once they are fully charged, the battery indicator light will turn green.

Yes. SoundSport wireless headphones come with a USB cable that allows the headphones to be charged from your PC or laptop. Please note that the PC or laptop must be on and awake in order to charge over USB.

No. SoundSport wireless headphones will not play music when the battery is fully depleted. However, if the battery is depleted, a quick 15-minute charge provides approximately 1 hour of play time.

The larger middle button is the multi-function button. It initiates play/pause and other track controls for videos and music, answers and ends calls and can also initiate voice commands such as Siri, Google Now or voice dial. The buttons on either side of the multi-function button are volume +/- buttons. They allow you to easily adjust volume in an intuitive up/down vertical orientation.

The StayHear+ Sport tips are made from a similar soft silicone material as the original StayHear tips, but they utilise a unique shape to create a gentle seal at the entrance to the ear canal, which helps improve audio performance.   

No. While the StayHear+ Sport tips for SoundSport wireless headphones look similar to those used on QuietComfort 20 and SoundTrue Ultra headphones, they should not be used with any other Bose in-ear headphones.